Builder ne possession date 3 baar badh gayi? Pareshaan mat ho — RERA Act 2016 ka Section 18 aapke saath hai. Compensation lena aapka legal right hai.
Section 18 Kya Kehta Hai?
RERA Section 18 ke under, agar builder agreed date pe possession nahi deta, toh buyer ko choice hai:
- Option A: Project mein rehna aur SBI lending rate pe interest compensation lo delay period ke liye
- Option B: Refund + SBI lending rate pe interest poori amount pe from date of payment
Matlab agar aapne ₹50L diye the aur 2 saal delay hua — toh roughly ₹8-9L extra milega compensation mein.
Step-by-Step RERA Complaint Process
Step 1: State RERA Portal pe Jao
Har state ka apna RERA portal hai — UP ke liye up-rera.in, Haryana ke liye haryanarera.gov.in, Maharashtra ke liye maharera.mahaonline.gov.in.
Step 2: Registration Karo / Login Karo
Buyer account banao portal pe. Email + mobile se OTP verification hoga.
Step 3: Complaint Section Dhundho
Dashboard mein "File Complaint" ya "Grievance" section mein jao. Project search karo RERA number se ya builder name se.
Step 4: Details Bharo
Complaint form mein: Booking date, Amount paid, Agreed possession date, Actual current status, Documents upload karo (agreement, payment receipts).
Step 5: Fee Pay Karo
Usually ₹500-₹1,000 complaint fee hoti hai. Online payment se hoti hai.
Step 6: Hearing Date Ka Wait Karo
60-90 days mein hearing date milegi. RERA adjudicating officer builder ko notice bhejega.
Step 7: Hearing Attend Karo
Physical ya virtual hearing hogi. Evidence present karo. Builder ko justify karna hoga delay.
Step 8: Order Implement Hoga
RERA order ke baad builder 30-45 days mein comply karta hai — warna further action.
Documents Jo Chahiye
- Builder-Buyer Agreement (original copy)
- All payment receipts
- Allotment letter
- Any correspondence with builder about delay
- Original possession date ka proof
EstateSeva Real Example
Neha Agarwal (Gurugram Sec 65) ne 5 saal wait ke baad RERA complaint file ki — RERA ne builder ko ₹4.8 lakh penalty impose ki delay pe. Finally possession mili March 2024. EstateSeva community mein unki story padho.
✅ RERA works — if you use it right.